You can return or exchange your item in person or through the mail.
For a full refund in method of payment, we must receive the item in our store within ten days of the date received. We offer exchange or store credit up to 30 days after purchase. After 30 days, store management must approve all returns. For quality reasons, you must obtain a return authorization number (RAN) from customer service.

To expedite your exchange, call us and order your replacement item—we will send it right out. We will charge your account for the second item, and then credit you promptly when we receive the returned item. Return postage is your responsibility, and you must ship your product back via UPS or FedEx.